Privacy Policy

1. Introduction

Welcome to Adebisi Foods ("we," "our," or "us"). We deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or purchase our premium organic staples, grains, and groceries.

2. Information We Collect

We may collect personal identification information from you in various ways, including when you register an account, place an order, subscribe to our newsletters, or interact with customer support. This information includes:

• Personal Identity Data: Your first name and last name.
• Contact Information: Delivery street address, email address, and phone number.
• Transaction & Payment Data: Records of items purchased, delivery preferences, and payment verification references for Paystack, OPay direct bank transfers, or Pay on Delivery tracking logs. Note: We do not store your direct banking credentials or sensitive debit card pins on our servers.
• Account & Activity Data: Saved wishlist items, shopping cart contents, and customer support inquiries.

3. How We Use Your Information

Adebisi Foods utilizes the information collected for essential business operations, including:

• To process, pack, and fulfill your foodstuff and grocery orders for express nationwide delivery.
• To manage your customer profile, saved addresses, carts, and wishlist items.
• To verify payments made via secure online gateways or manual OPay direct transfers.
• To communicate with you regarding order status updates, delivery schedules, and support queries.
• To share occasional promotional discounts, seasonal sales, and special coupon codes (such as ADEBISI2026). You can opt out of promotional messages at any time.

4. Data Protection & Security

We implement industry-standard security measures, encryptions, and data handling practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal profile details, transaction history, and information stored across our application architecture.

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We only share delivery details (such as your name, phone number, and delivery address) with trusted logistics partners and delivery riders solely for the purpose of executing your express food delivery successfully.

6. Updates to This Privacy Policy

Adebisi Foods reserves the right to update this privacy policy at any given time. When revisions are made, we will update the "Last Updated" date at the top of this document. We encourage users to check this page periodically to stay informed about our data protection standards.

7. Contact Us

If you have any questions, concerns, or clarifications regarding this Privacy Policy or your data interactions with our platform, please reach out directly through our dedicated support channels:

• Helpline / Phone: 0816 447 1007
• WhatsApp Support: Chat with Support
• Email Address: support@adebisifoods.com